Job Description:
Ministry of Health (MoH) is seeking a qualified candidate for the position of Assistant Engineer DHA. If you are interested to join MoH then please read the details job description carefully before submitting application.
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Job Title: Assistant Engineer
Hiring Organization:
- Name: Ministry of Health
- Industry: Government
- Department: Health
- Website: www.health.go.ke
Job Details:
- Reference No.: SDMS/ DHP/017
- Job Grade: DUH6
- Schedule: Full Time
- Number of posts: 6 (six)
- Duty Station: Digital Health Agency Head Quarters
- Employment Type: Contractual
- Term of services: Two (2) Years Contract (Renewable)
Important Dates:
- Date Posted: March 25, 2025
- Valid Through: April 08, 2025
Salary:
- Competitive Package for the Successful Candidate
Responsibilities:
- Supporting the Preparation, submission and approval of technical designs, architecture, system requirements to meet overall project goals;
- Supporting the Implementation of quality control measures to ensure project deliverables meet the required standards;
- ensuring Quality of Product/Services Design work produced by respective team, enforcing design standards, accessibility, and best Practices;
- Undertaking System testing for every System and submit report to the technical lead for approval;
- Developing and roll out a process that embeds ideation, prototyping and validation aspects of a System/Service Design Process;
- Developing roll out and own Cluster-wide Metrics focused on user experience.
- Identifying, monitoring, diagnosing, administering and resolving routine technical issues in software development;
- Conducting detailed troubleshooting using appropriate tools and techniques to resolve issues;
- Documenting and escalating unresolved technical issues to the appropriating level for advanced support if necessary;
- Handling complex technical issues escalated from initial troubleshooting that require deeper expertise;
- Utilizing specialized tools to identify and resolve advanced issues, minimizing downtime and ensuring minimal disruption to users;
- Providing clear, professional communication to end-users regarding the status of their issues, including regular updates on progress and resolutions;
- Creating and maintaining documentation of technical issues, resolutions, and processes for the knowledge base; and
- Preparing regular and ad hoc reports on technical support activities, issues resolved, and incident trends, providing insights to management for decision- making.
Qualifications:
- Diploma in computer science, Information Technology, Digital Health, Health Informatics, electrical and electronics engineering, telecommunication engineering or equivalent qualifications from a recognized institution;
- Experience in using data and analytical abilities to help solve problems and make decisions;
- Strong stakeholder and strategic partners acquisition skills;
- High professional and ethical standards;
- Proven expertise in technical issues involving software development, and networking.
How to Apply:
Interested and qualified applicants are requested to submit their applications online through the recruitment portal accessible on the Ministry of Health website: https://www.health.go.ke/vacancies-internships, on or before 8th April, 2025.
Only shortlisted candidates will be contacted.