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Network Operation Engineer

Job Description:

Ministry of Health (MoH) is seeking a qualified candidate for the position of Network Operation Engineer DHA. If you are interested to join MoH then please read the details job description carefully before submitting application.

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Job Title: Network Operation Engineer

Hiring Organization:

Name: Ministry of Health
Industry: Government
Department: Health
Website: www.health.go.ke

Job Details:

Reference No.: SDMS/ DHP/011
Job Grade: DUH5
Schedule: Full Time
Number of posts: 3 (three)
Duty Station: Digital Health Agency Head Quarters
Employment Type: Contractual
Term of services: Two (2) Years Contract (Renewable)

Important Dates:

Date Posted: March 25, 2025
Valid Through: April 08, 2025

Salary:

Competitive Package for the Successful Candidate

Responsibilities:

Coordinate and supervise the setup of the Project Network Operation Center, IT operations Center, Security Operation center, technical call center and ensure it meets best practice and standards.
Advising management on the technical issues regarding ICT networks and Systems.
Ensuring optimal operation of all network hardware and equipment and share periodic reports.
Liaising with all project team to perform system analysis, diagnosis, and resolution of complex technical problems for a variety of end users, and recommend and implement corrective solutions;
Participating in server and security audits, and system backups and recovery;
Liaising with the Security teams to install security programs to prevent unauthorized access to privileged data and information.
Managing the NOC/SOC team: Leading and mentoring the NOC staff, and ensuring the team’s development and performance
Monitoring and troubleshooting: Monitoring the network’s & system performance, and troubleshooting any issues that arise
Ensuring compliance: Ensuring the network complies with project policies and guidelines, and that Service Level Agreements (SLAs) are met on time.
Managing incidents: Overseeing incidents, requests, and change management, and ensuring effective escalation paths and emergency response plans are in place.

Qualifications:

At least six (6) years’ experience in Network Operation Center /Security operation Center or IT operation Centre;
Bachelor’s degree in any of the following disciplines: – Computer Programming, Computer Science, telecommunication engineering, Computer Engineering or related qualification from a recognized institution;
Good interpersonal skills;
Proven analytical and problem-solving abilities;
Ability to effectively prioritize tasks in a high-pressure environment;
Strong customer service orientation;
Experience working in a team-oriented, collaborative environment; and
People management skills.

How to Apply:

Interested and qualified applicants are requested to submit their applications online through the recruitment portal accessible on the Ministry of Health website: https://www.health.go.ke/vacancies-internships, on or before 8^th April, 2025.

Only shortlisted candidates will be contacted.

Job description

Cloud Infrastructure Engineer

Job Description:

Ministry of Health (MoH) is seeking a qualified candidate for the position of Cloud Infrastructure Engineer DHA. If you are interested to join MoH then please read the details job description carefully before submitting application.

Job Title: Cloud Infrastructure Engineer

Hiring Organization:

Name: Ministry of Health
Industry: Government
Department: Health
Website: www.health.go.ke

Job Details:

Reference No.: SDMS/ DHP/010
Job Grade: DUH5
Schedule: Full Time
Number of posts: 2 (two)
Duty Station: Digital Health Agency Head Quarters
Employment Type: Contractual
Term of services: Two (2) Years Contract (Renewable)

Important Dates:

Date Posted: March 25, 2025
Valid Through: April 08, 2025

Salary:

Competitive Package for the Successful Candidate

Responsibilities:

Coordinate the development and maintenance of health cloud;
Ensure health cloud is implemented with high availability and disaster recovery in accordance with best practices with redundant power systems, including UPS and generators;
Monitor and oversee all cooling systems performance and maintenance;
Manage physical security systems and access controls;
Ensure compliance with data center standards and best practices;
Perform regular preventive maintenance on project data center equipment;
Monitor system performance and environmental conditions;
Execute change management procedures;
Respond to and resolve infrastructure incidents;
Maintain cloud and data center documentation of procedures and configurations;
Ensure 99.999% uptime for critical systems in the data center;
Implement and maintain disaster recovery procedures;
Coordinate with vendors for maintenance and repairs;
Provide technical support for data center operations;
Participate in on-call rotation for emergency response;

Qualifications:

At least six (6) years relevant work experience in data center operations;
Bachelor’s Degree in any of the following disciplines: – Engineering (Electrical, Mechanical, or Telecommunications); or equivalent qualifications from a recognized institution;
Technical certifications in data center operations (CDCP, CDCS, or equivalent)
Experience with telecommunications infrastructure;
Knowledge of data center standards (TIA-942, ISO/IEC 27001);
Understanding of power distribution systems;
Knowledge of precision cooling systems;
Familiarity with BMS (Building Management Systems);
Network infrastructure expertise;
Server hardware knowledge;
Understanding of virtualization technologies;
Excellent communication skills;
Ability to work under pressure;
Good project management skills;
Team collaboration capabilities;

How to Apply:

Only shortlisted candidates will be contacted.

Job description

Cyber Security Engineer

Job Description:

Ministry of Health (MoH) is seeking a qualified candidate for the position of Cyber Security Engineer DHA. If you are interested to join MoH then please read the details job description carefully before submitting application.

Job Title: Cyber Security Engineer

Hiring Organization:

Name: Ministry of Health
Industry: Government
Department: Health
Website: www.health.go.ke

Job Details:

Reference No.: SDMS/ DHP/009
Job Grade: DUH5
Schedule: Full Time
Number of posts: 2 (two)
Duty Station: Digital Health Agency Head Quarters
Employment Type: Contractual
Term of services: Two (2) Years Contract (Renewable)

Important Dates:

Date Posted: March 25, 2025
Valid Through: April 08, 2025

Salary:

Competitive Package for the Successful Candidate

Responsibilities:

Ensure all security systems implemented have high availability and disaster recovery in accordance with best practices;
Define, analyze and periodically review the cyber security strategy and roadmap based on the evolving threat landscape and ensure risks identified are mitigated;
Architect and design cyber security systems in line with best practices to ensure they meet user requirements including adequate security, capacity and performance;
Define cyber security requirements and acceptance criteria for new systems
Select the best solution to be adapted by the Project;
Implement, Test, Deploy all systems before deployments;
Ensure proper security change management and system handover processes are followed;
Recommend major upgrades where required and liaise with the projects team when doing the upgrades especially if it affects the design/architecture of the system;
Ensure all security technology and processes implemented are continually improved to maximize on their returns/benefits;
Manage all security aspects of projects and project consortium related issues in line with best practices;
Define metrics and report periodically that clearly demonstrate return on security investment (ROSI);
Conduct research and development on new areas in security and present on them for sensitization and knowledge transfer to other team members/staff.

Qualifications:

At least six (6) years relevant work experience in implementing and administering Cyber Security tools, IT Networks, and knowledge of the various Operating Systems; and IT system Support and maintenance;
Bachelor’s Degree in any of the following disciplines: – Computer Science, Information Security, Information Technology, or equivalent qualifications from a recognized institution;
Information Security Certifications g. CISSP, CISM, CISA, Comptia Security+;
Advanced Networking certifications e.g. CCNA, CCNP, Comptia Network+;
Certifications in Microsoft Windows and Linux/Unix Operating Systems e.g. Redhat, LPI, Comptia Linux+;
Demonstrate competency in the implementation and administration of various security tools e.g. Firewalls, Intrusion Prevention systems, Web application firewalls, Anti-DDOS, Antivirus, DLP etc.;
Membership to the relevant professional body where applicable;
Core competences including high professional and ethical standards; strategic thinking, analytical mind, interpersonal and communication skills.
Working knowledge of web technologies e.g. cPanel, Apache, PHP, Joomla, WordPress and ASP will be an added advantage;
Working knowledge of databases e.g. Oracle, MSSQL, MySQL, Postgress SQL will be an added advantage;
Working knowledge of Virtualization Technologies e.g. VMWare, Open Shift, Open Stack will be an added advantage; and
Working knowledge and experience in DevOps and Micro services technologies; Mobile and GSM technologies; and encryption technologies will be an added advantage.

How to Apply:

Only shortlisted candidates will be contacted.

Job description

System Infrastructure Engineer

Job Description:

Ministry of Health (MoH) is seeking a qualified candidate for the position of System Infrastructure Engineer DHA. If you are interested to join MoH then please read the details job description carefully before submitting application.

Job Title: System Infrastructure Engineer

Hiring Organization:

Name: Ministry of Health
Industry: Government
Department: Health
Website: www.health.go.ke

Job Details:

Reference No.: SDMS/ DHP/008
Job Grade: DUH5
Schedule: Full Time
Number of posts: 2 (two)
Duty Station: Digital Health Agency Head Quarters
Employment Type: Contractual
Term of services: Two (2) Years Contract (Renewable)

Important Dates:

Date Posted: March 25, 2025
Valid Through: April 08, 2025

Salary:

Competitive Package for the Successful Candidate

Responsibilities:

Supporting the daily operations of the technical departments and ensuring that systems, services, and infrastructure work reliably and securely;
Maintaining and administering computer networks, systems, databases, and related environments;
coordinating all IT/Telecommunication infrastructure including software, hardware, servers, and networks;
Planning and executing system upgrades and maintenance tasks, including network configuration, installation of new hardware and software, and manage accounts access;
Designing and implementing disaster recovery protocols and ensuring data is backed up;
Monitoring system performance and troubleshooting issues;
Ensuring constant availability of technical resources;
Preparing and maintaining documentation of network configurations and cabling layouts;
Developing strategies and procedures for securing IT infrastructure and data;
Staying current with the latest technologies and issues in IT management, including regulatory changes, advancements in technology, and trends in customer requirements;
Ensure data is handled, transferred or processed according to the exist national legal frameworks and policies.

Qualifications:

At least six (6) years relevant work experience in Network Operations, IT Infrastructure Management, Telecommunications Infrastructure Management; or in a similar role either in the private or public sector;
Bachelor’s Degree in any of the following disciplines: – Engineering (Electrical or Telecommunications); Computer Science, or equivalent qualifications from a recognized institution;
a strong background in IT, with a detailed understanding of various operational systems, hardware, software, and other technologies;
Experience in analysis, implementation, and evaluation of IT systems and their specifications;
Experience in controlling information technology budget;
Sound understanding of computer systems (hardware/software), networks etc.
Core competences including high professional and ethical standards; strategic thinking, analytical mind, interpersonal and communication skills.
Membership to the relevant professional body where applicable;

How to Apply:

Only shortlisted candidates will be contacted.

Job description

Software Engineer (Support and Maintenance)

Job Description:

Ministry of Health (MoH) is seeking a qualified candidate for the position of Software Engineer (Support and Maintenance) DHA. If you are interested to join MoH then please read the details job description carefully before submitting application.

Job Title: Software Engineer (Support and Maintenance)

Hiring Organization:

Name: Ministry of Health
Industry: Government
Department: Health
Website: www.health.go.ke

Job Details:

Reference No.: SDMS/ DHP/007
Job Grade: DUH5
Schedule: Full Time
Number of posts: 5 (five)
Duty Station: Digital Health Agency Head Quarters
Employment Type: Contractual
Term of services: Two (2) Years Contract (Renewable)

Important Dates:

Date Posted: March 25, 2025
Valid Through: April 08, 2025

Salary:

Competitive Package for the Successful Candidate

Responsibilities:

Coordinate and oversee end to end implementation on Project integrated support call center, Network Operation Center, Security Operation Center and IT operation Centre;
Coordinate and Lead the Support and Maintenance of the systems to ensure they meet system requirements and achieve overall project goals;
Implement Support control measures to ensure project deliverables meet the required standards;
Ensure the support of Product/Services produced by respective team, enforcing best Practices;
Undertake System testing for every System after deployment and submit monthly support report;
Develop and roll out an integrated support process that embeds service level agreement in all aspects of a System/Service;
Conduct detailed troubleshooting using appropriate tools and techniques to resolve technical support issues;
Handle complex technical issues escalated from initial troubleshooting that require deeper expertise;
Provide clear, professional communication regarding the status of their support issues, including regular updates on progress and resolutions;
Create and maintain documentation of support issues, resolutions, and processes for the knowledge base. Prepare regular and ad hoc reports on quality support activities, issues resolved, and incident trends, providing insights to management for decision-making.
Prepare regular and ad hoc reports on quality support activities, issues resolved, and incident trends, providing insights to management for decision-making.

Qualifications:

At least six (6) years relevant work experience in IT system Support and maintenance;
Bachelor’s Degree in any of the following disciplines: – Computer Science, Information Technology, Digital Health, Health Informatics, or equivalent qualifications from a recognized institution;
Membership to the relevant professional body where applicable;
Core competences including high professional and ethical standards; strategic thinking, analytical mind, interpersonal and communication skills.

How to Apply:

Only shortlisted candidates will be contacted.

Job description

Software Engineer (Quality Assurance)

Job Description:

Ministry of Health (MoH) is seeking a qualified candidate for the position of Software Engineer (Quality Assurance) DHA. If you are interested to join MoH then please read the details job description carefully before submitting application.

Job Title: Software Engineer (Quality Assurance)

Hiring Organization:

Name: Ministry of Health
Industry: Government
Department: Health
Website: www.health.go.ke

Job Details:

Reference No.: SDMS/ DHP/006
Job Grade: DUH5
Schedule: Full Time
Number of posts: 5 (five)
Duty Station: Digital Health Agency Head Quarters
Employment Type: Contractual
Term of services: Two (2) Years Contract (Renewable)

Important Dates:

Date Posted: March 25, 2025
Valid Through: April 08, 2025

Salary:

Competitive Package for the Successful Candidate

Responsibilities:

Coordinate and Lead the quality assurance of the systems to ensure they meet system requirements and achieve overall project goals;
Implement quality control measures to ensure project deliverables meet the required standards;
Ensure the Quality of Product/Services produced by respective team, enforcing quality standards and best Practices;
Undertake System testing for every System and submit quality report;
Develop and roll out a quality assurance process that embeds ideation, prototyping and validation aspects of a System/Service;
Conduct detailed troubleshooting using appropriate tools and techniques to resolve quality issues;
Handle complex technical issues escalated from initial troubleshooting that require deeper expertise;
Provide clear, professional communication regarding the status of their quality issues, including regular updates on progress and resolutions;
Create and maintain documentation of quality issues, resolutions, and processes for the knowledge base. Prepare regular and ad hoc reports on quality support activities, issues resolved, and incident trends, providing insights to management for decision-making;
Administer the systems and ensure Compliance to Digital Health Act and Data Protection Act 2019;
Oversee the approval of the quality of all systems before deployment.

Qualifications:

At least six (6) years relevant work experience in quality management of ICT related systems and projects;
Bachelor’s Degree in any of the following disciplines: – Computer Science, software engineering, computer engineering, Information Technology, Digital Health, Health Informatics or equivalent qualifications from a recognized institution;
Membership to the relevant professional body where applicable;
Core competences including high professional and ethical standards; strategic thinking, analytical mind, interpersonal and communication skills

How to Apply:

Only shortlisted candidates will be contacted.

Job description

Software Engineer (Design and Development)

Job Description:

Ministry of Health (MoH) is seeking a qualified candidate for the position of Software Engineer (Design and Development) DHA. If you are interested to join MoH then please read the details job description carefully before submitting application.

Job Title: Software Engineer (Design and Development)

Hiring Organization:

Name: Ministry of Health
Industry: Government
Department: Health
Website: www.health.go.ke

Job Details:

Reference No.: SDMS/ DHP/005
Job Grade: DUH5
Schedule: Full Time
Number of posts: 5 (five)
Duty Station: Digital Health Agency Head Quarters
Employment Type: Contractual
Term of services: Two (2) Years Contract (Renewable)

Important Dates:

Date Posted: March 25, 2025
Valid Through: April 08, 2025

Salary:

Competitive Package for the Successful Candidate

Responsibilities:

Coordinating and Leading the Preparation, submission and approval of technical designs, architecture, system requirements to meet overall project goals;
Implement design and development control measures to ensure project deliverables meet the required standards;
Ensure the Quality of Product/Services Design work produced by respective team, enforcing design standards, accessibility, and best Practices;
Undertake System development testing for every System and submit report for approval;
Develop and implement a service Design Framework for project that ensures;
- System/Services are always designed with input from the users;
- System/Services are prototyped for user validation before being developed in full;
- System/Services are designed and delivered in collaboration with all relevant stakeholders (both external and internal);
- System designs follow strictly approved architecture;
- Validation aspects of a System/Service Design Process;
Implement a Framework that Translates User insights into attractive, Easy-to- use system and Services that customers and end users want to use;
Develop roll out and own Cluster-wide Metrics focused on user experience;
Identify Customer and User Needs and Opportunities for Improving User Journeys and Implement a Process that ensures system and services address these needs;
Identify, monitor, diagnose, administer and resolve routine technical issues in software development;
Conduct detailed troubleshooting using appropriate tools and techniques to resolve issues;
Document and escalate unresolved technical issues to the appropriate level for advanced support if necessary;
Handle complex technical issues escalated from initial troubleshooting that require deeper expertise;
Utilize specialized tools to identify and resolve advanced issues, minimizing downtime and ensuring minimal disruption to users;
Provide clear, professional communication to end-users regarding the status of their issues, including regular updates on progress and resolutions;
Create and maintain documentation of technical issues, resolutions, and processes for the knowledge base.
Prepare regular and ad hoc reports on technical support activities, issues resolved, and incident trends, providing insights to management for decision-making; and
Administer the systems and ensure Compliance to Digital Health Act and Data Protection Act 2019.

Qualifications:

At least six (6) years relevant work experience in system design, development, management, UX research and design, project management, or software engineering;
Bachelor’s Degree in any of the following disciplines: – Computer Engineering, Computer Science, Information Technology, Digital Health, Health Informatics, or equivalent qualifications from a recognized institution;
Experience in using data and analytical abilities to help solve problems and make decisions;
Strong stakeholder and strategic partners acquisition skills;
Possess high professional and ethical standards;
Be a strategic thinker with an analytical mind;
Membership to the relevant professional body where applicable;
Core competences including strategic thinking, interpersonal and communication skills.

How to Apply:

Only shortlisted candidates will be contacted.

Job description

Project Support Manager

Job Description:

Ministry of Health (MoH) is seeking a qualified candidate for the position of Project Support Manager DHA. If you are interested to join MoH then please read the details job description carefully before submitting application.

Job Title: Project Support Manager

Hiring Organization:

Name: Ministry of Health
Industry: Government
Department: Health
Website: www.health.go.ke

Job Details:

Reference No.: SDMS/ DHP/004
Job Grade: DUH4
Schedule: Full Time
Number of posts: 01 (One)
Duty Station: Digital Health Agency Head Quarters
Employment Type: Contractual
Term of services: Two (2) Years Contract (Renewable)

Important Dates:

Date Posted: March 25, 2025
Valid Through: April 08, 2025

Salary:

Competitive Package for the Successful Candidate

Responsibilities:

Overseeing daily administrative operations and ensuring efficient office procedures;
Preparing and managing budgets, ensuring cost-effective operations;
Coordinating and managing project tasks and deliverables;
Coordinating project activities, resources, equipment and information;
Managing procurement of office supplies and equipment;
Planning and coordinating organizational events and meetings;
Conducting regular audits to ensure optimal administrative operations;
Coordinating with other departments to streamline processes and improve efficiency;
Organizing and attending project meetings and ensure project team is well informed;
Supervising administrative staff and providing necessary training and support;
Managing schedules: Arranging meetings, booking meeting rooms, and maintaining the corporate calendar;
Managing the project records and information;
Managing office budgets: Creating and regularly reporting on office budgets and expenses;
Coordinate project Human Resource, finance, administration and supply chain management activities;
Ensuring compliance with government policies, regulations and existing legal frameworks;

Qualifications:

At least nine (9) years’ work experience in administrative or managerial roles or in a similar role either in the private or public sector;
Bachelor’s degree in any of the following disciplines: – Business Administration, Human Resource Management, Commerce, Public Administration or any equivalent qualifications from a recognized institution;
Master’s degree in any of the following disciplines: Business Administration, Human Resource Management, Commerce, Public Administration, Social Sciences or equivalent qualifications from a recognized institution;
Hands-on experience with project management tools;
Familiarity with risk management and quality assurance control;
Strong client-facing and teamwork skills;
Strong attention to detail and multitasking abilities; and
Good time-management skills.

How to Apply:

Only shortlisted candidates will be contacted.

Job description

Technical Manager (System Infrastructure)

Job Description:

Ministry of Health (MoH) is seeking a qualified candidate for the position of Technical Manager DHA (System Infrastructure). If you are interested to join MoH then please read the details job description carefully before submitting application.

Job Title: Technical Manager DHA (System Infrastructure)

Hiring Organization:

Name: Ministry of Health
Industry: Government
Department: Health
Website: www.health.go.ke

Job Details:

Reference No.: SDMS/DHP/003
Job Grade: DUH4
Schedule: Full Time
Number of posts: 01 (One)
Duty Station: Digital Health Agency Head Quarters
Employment Type: Contractual
Term of services: Two (2) Years Contract (Renewable)

Important Dates:

Date Posted: March 25, 2025
Valid Through: April 08, 2025

Salary:

Competitive Package for the Successful Candidate

Responsibilities:

Coordinate the development and maintenance of health cloud, cyber security and Connectivity Infrastructure in the Project;
Ensure ICT infrastructure is implemented with high availability and disaster recovery in accordance with best practices with redundant power systems, including UPS and generators;
Oversee monitoring of all cooling systems performance and maintenance;
Manage all physical security systems and access controls;
Ensure compliance with data center standards and best practices;
Perform regular preventive maintenance on project data center equipment;
Monitor system performance and environmental conditions;
Execute change management procedures;
Oversee management and resolution of all infrastructure incidents;
Maintain cloud and data center documentation of procedures and configurations;
Ensure 99.999% uptime for critical systems in the data center;
Implement and maintain disaster recovery procedures; and
Coordinate with endors for development and maintenance of ICT infrastructure.

Qualifications:

At least nine (9) years’ relevant work experience in Network operations or telecommunications infrastructure;
Bachelor’s Degree in any of the following disciplines: – Engineering (Electrical, Mechanical, or Telecommunications); or equivalent qualifications from a recognized institution;
Technical Certifications in Network or data center operations (CCNP, CDCP, CDCS, or equivalent);
Knowledge of power distribution systems, Network infrastructure, Server hardware and virtualization technologies;
Membership to the relevant professional body where applicable;
Core competences including high professional and ethical standards; strategic thinking, analytical mind, interpersonal and communication skills.

How to Apply:

Only shortlisted candidates will be contacted.

Job description

Technical Manager (Technical Operation)

Job Description:

Ministry of Health (MoH) is seeking a qualified candidate for the position of Technical Manager DHA (Technical Operation). If you are interested to join MoH then please read the details job description carefully before submitting application.

Job Title: Technical Manager (Technical Operation)

Hiring Organization:

Name: Ministry of Health
Industry: Government
Department: Health
Website: www.health.go.ke

Job Details:

Reference No.: SDMS/ DHP/002
Job Grade: DUH4
Schedule: Full Time
Number of posts: 5 (five)
Duty Station: Digital Health Agency Head Quarters
Employment Type: Contractual
Term of services: Two (2) years Contract (Renewable)

Important Dates:

Date Posted: March 25, 2025
Valid Through: April 08, 2025

Salary:

Competitive Package for the Successful Candidate

Responsibilities:

Coordinate the design, development and roll out of the designated health System: Hospital Information systems (HIS), Drugs supply chain digitization, Health Information Exchange and Health Systems Interoperability, Health Insurance digitization, Telemedicine and Ambulance Management among others by ensuring the system meets specifications and architecture
Develop and implement a detailed program on managing system documentation to suit the needs of the end user and the project;
Lead development and roll out of the system throughout the country;
Coordinate the development of Monitoring analytics as well as well-defined dashboards;
Coordinate the Submission and Review of the scheduled periodic system
progress reports;
Plan, organize, and direct the completion of specific system while ensuring it is on time on budget, and within scope;
Lead, plan and manage various activities of the project;
Continuously monitor the project’s progress and create reports on milestones and deliverables;
Monitor schedules, budgets and project design, requirements, Change management and services;
Organize and maintain all revisions of project designs, Project requirements and project-related information in a logical and well-structured manner;
Lead and coordinate the project’s staff and resources; and
Perform any other duties as may be assigned from time to time.

Qualifications:

At least nine (9) years’ relevant work experience three (3) of which should have been in planning, designing, developing, or operating ICT systems and programmes;
Bachelor’s Degree in any of the following disciplines: – IT, ICT, Computer Science, Computer Engineering, Digital Health or equivalent qualifications from a recognized institution;
Demonstrated experience in project development and operation using cloud services;
Membership to the relevant professional body where applicable;
Core competences including high professional and ethical standards; strategic thinking, analytical mind, interpersonal and communication skills.

How to Apply:

Only shortlisted candidates will be contacted.

Job description